Implementation Manager [ 投诉职位 ]

花旗银行（中国）有限公司深圳分行查看地图

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基本信息

工作地点：深圳市
要求行业：金融/银行/保险/证券/股票/基金/期货/黄金/信托/投资类
年龄要求：26~60岁
要求学历：本科
招聘人数：不限
工作经验：5年以上
专业要求：不限

任职要求/岗位职责

职位描述:

STRATEGIC INTENT
Citibank is adopting professional .project management approach to deliver Citibanks integrated banking solutions in a short cycle to help customers to use Citibanks cash management and trade solutions. Reporting to Implementation and Information Services Head, the Implementation Manager (IM) is responsible for providing end-to-end implementation project management throughout project planning, documentation, system setup, testing, training in delivery of comprehensive cash, trade and Internet / electronic banking (e-banking) solutions to the clients. As the dedicated Implementation Project Manager, the IM shall take the important customer-fronting responsibility and represent the business to do the .real work for the customers.

ACCOUNTABILITIES
§ Provide end-to-end project management to implement Citis comprehensive cash, trade and electronic banking solutions for clients. Coordinate with clients and internal / external business partners throughout implementation lifecycle, including project planning, documentation, integration development, system setup, testing and training

§ Take over sold solutions from Sales Managers, implement and hand over to service team in BAU status

§ Coordinate and provide consulting in integration e-banking solutions into customers business flow and systems

§ Cooperate with product manager for new product / function and solution development

§ Cooperate with Electronic Banking / Information Services and customer service teams in on-going support and trouble shooting for solutions delivered

§ Conduct client training for solutions delivered

§ Pre-sales support by providing technical and project management consulting

§ Sales opportunity referral

KEY REQUIREMENTS
University degree
5+ year experience in multi-national company, preferably in banking industry
Solid experience in coordination / project management in delivering solutions to clients
Good coordination skills in working with clients and internal / external business partners. PMP is preferred
Good knowledge in banking cash and trade products and basic knowledge in e-banking technology is preferred
Experience in client ERP and e-banking integration implementation is preferred
Fluent in written and oral English, effective communications and presentation skill in both Chinese and English
Able to work independently, perform under pressure and manage multiple tasks at the same time, skilled in prioritising competing requirements
Teamwork and service oriented

企业介绍

About Citi China

Citi first established an office in China in May 1902, in Shanghai. Today Citi is the leading foreign bank in China, offering a broad product range. On 2nd April, 2007, Citibank (China) Co., Ltd. was officially launched as one of the first foreign banks locally incorporated in China. On 23rd April, 2007, Citibank (China) Co., Ltd. became one of the first foreign banks to offer RMB services to Chinese residents.

Citi currently has branches and sub-branches in Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Chengdu, Hangzhou and Dalian, operating and offering corporate banking business as well as consumer banking business. With operations in more than 100 countries around the world, Citi is one of the most global foreign banks in China.

Our business is expanding rapidly and we are looking for highly qualified, ambitious individuals wishing to progress to the highest levels of their personal career development in Citibank.
We provide challenging and rewarding career opportunities with the vacancy:

The successful candidate will be provided with superior career development opportunities and a competitive remuneration package. If you are interested in being considered for the position please send your CV ( in English & Chinese) to us.

(Please indicate position applied & ＂51Job＂ on the envelope)